Careers
REWARDS PROGRAMME
- Cycle to work scheme
- Employee Assistance programme
- Staff bursary award
- Long service awards
- Staff Discounts
- Bonus Scheme
- Contributory pension scheme
- Season ticket loan
- Opportunities to attend exclusive events and exhibitions
LEARNING & DEVELOPMENT
At Cass Art we develop learning and development solutions which allow us to identify your individual strengths and opportunities for career and professional development. This enables us to customise training solutions to your needs. In addition to our internal training programme, we also partner with our suppliers to offer you specialised on and off site training with their professional experts.
SUSTAINABILITY & THE ENVIRONMENT
As the UK’s biggest/leading art supplier, we aim to provide you with everything you need to enjoy your creative expression, whilst minimising the environmental impact as best we can.
Our pledge is to be an environmentally responsible & sustainable business, one that is committed to sourcing products that are better for both artist and environment and offering them to you at the very best prices.
We adhere to and happily welcome any new regulation & legislation that genuinely helps to reduce our impact on the environment. We partner with suppliers who have fair & equitable business practices, and regularly review & improve how we work with them, to help drive positive change.
We know we have a lot more work to do, but you can read about some of the actions we have taken already.
DIVERSITY EQUITY & INCLUSION COMMITMENT
Our Belief
At Cass Art we have an environment and culture where we want everyone to feel welcome. We believe in creative activities and we are dedicated to promoting these activities for the benefit of everyone, regardless of what you look like, what you believe in, or where you come from. Our mission is to fill this town with artists, and to really achieve this mission a culture where difference is valued and harnessed is the only way.
Definitions:
• To us Diversity is celebrating, and valuing differences, be they differences you can see or otherwise.
• To us Equity is ensuring that we provide equal opportunities and access for everyone, our team and our customers.
• To us Inclusion is the art of embracing everyone, whereby we create a culture that our team feel they can come to work, feel confident and comfortable in themselves and valued for their contributions.
Our Commitment: Diversity is Art:
We value and truly celebrate diversity. We’ve learned over the years, that having diverse teams and creative environments enables us to really make art accessible for all. It helps us to grow as a Company and come up with improved ideas that help us to support our customers and our teams in the best way.
We are committed to encouraging diversity, equity and inclusion in all that we do. We know there is always more that can be done in this realm, so we are educating ourselves and working on initiatives that will help us drive this agenda forward, including but not limited to, working with more diverse suppliers, focusing on more diverse marketing campaigns reflective of the truly diverse artist community we aim to serve, In addition this amplifying the work of diverse artists and institutions, including the work of our own very talented staff, and working on developing employee representative groups and focus groups so everyone truly has a voice and can contribute to change.
We are also continually monitoring and reviewing our demographic data, so that we can see how we have developed and what more we need to do to be truly inclusive. This is central to ensuring that we continue to drive creativity and innovation and address the areas in our business that could benefit from greater diversity.
COMMERCIAL VISUAL MERCHANDISING SPECIALIST - Full Time /Permanent
Reporting to the Head of Retail, in this role you will support with the development and implementation of a compelling, consistent, product presentation strategy across all of our retail stores in order to attract and inspire consumers to buy our products and to achieve our commercial goals.
Working closely with the Head of Retail, Design team, Marketing, Buying & Merchandising teams, Stock Personnel, Store management teams and assigned Ambassadors in store, you will ensure that the visual strategy is executed in line with company promotions and store layouts, checking on a regular basis that the look and feel of the stores constantly meets the commercial and visual expectations of the business.
Key Accountabilities & Responsibilities (include but are not limited to):
- Create, drive and implement a Visual Merchandising strategy which delivers a great Cass Art shopping experience in each of our stores, and delivers increased commercial return.
- Review and plan, according to company trade plan, all the necessary visual merchandising needed to ensure successful trade and satisfactory customer shopping experience.
- Create and deliver effective Visual Merchandising tools to support the commercial needs of the business
- Develop visual merchandising strategies to support the launch of new products and ranges.
- Using artistic skills or computer-aided design packages, such as AutoCAD, Mockshop or Adobe Creative Suite, to create visuals and plans.
- Drive the Visual Identity of the brand to engage consumers with the personality of the company.
- Conduct visits and comprehensive audits of all Stores to assess their use of basic VM principles including space management, layout, sight lines, impact, storytelling, product presentation with a view to driving improvements.
- Develop and maintain VM Bible and a VM tool kit for stores. Review weekly store VM visual standards on site, via digital walkthroughs and/ or via images submitted.
- Liaising with Buying & Merchandising, Design and Marketing to ensure that the right products are in the right place and are both visually and commercially viable to drive sales with the correct signage to compliment the message.
- Monitoring and analysing the sales data to improve sales and commercial return across our estate in accordance with product placement and commercial trading plans.
- Work with the Head of Retail to ensure that planograms for stores are communicated and executed.
- Support new store openings and store refits with store builds and designs.
Desired Knowledge Skills & Experience
- A minimum of 3 years previous experience in a multi-site visual merchandising role for a commercial business
- Experience of creating VM tools and materials from inception to production
- Experience using Indesign, photoshop, illustrator and CAD software
- A good understanding of current VM trends and methods
- Commercially savvy to help drive marketing and sales
- Proven track record of delivery and implementation in a fast-moving environment.
- Practical hands-on approach to working in a fast-paced retail environment
- Visual/spatial awareness and manual dexterity
- Effective communication and negotiation skills
- Ability to engage and working well with a range of teams
- Flexible reliable, motivated, and tolerant
- Self- driven- results orientated
- Energy, enthusiasm and passion
ASSISTANT MANAGER Bristol - Full Time / Permanent
We are looking for an Assistant Manager to join our Bristol Store. As Assistant Manager you will be working as an integral part of the company’s retail management function. Working with the Store Manager you will be responsible for the day to day running of the shop floor, together with direct line management responsibility for all Retail Sales Assistants, Key Holder and Stock Assistant. You will also assist the Store Manager with the monitoring of store sales, contributing to ideas and strategies to strive exceed sales targets set.
Key Accountabilities & Responsibilities (include but are not limited to):
- Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction
- Team management including recruitment, rotas, grievance issues and discipline
- Develop a positive and empowering working environment resulting in team retention and a reduction in employee turnover.
- Overseeing and coordinating the daily cash reconciliation and banking procedures for the store
- Maintaining merchandising and housekeeping standards
- Maintaining effective communication with Head Office as necessary
- Assist in the inductions and training of all store staff
Desired Knowledge Skills & Experience
- Retail management experience is essential
- Excellent customer service skills
- Commercial awareness
- Self- driven and results orientated.
- Sound working knowledge of Microsoft Office Suite.
- Highly organised and motivated
- Excellent verbal and written communication skills
- Affinity with the Cass Art brands and products
SUPERVISOR Edinburgh - Full Time / Permanent
As a Supervisor in our Edinburgh Store you will be working as part of the wider store management team assisting in operational excellence and sales growth. This role is also responsible for the day to day running of the shop floor (sometimes unsupervised), together with supporting the Store Manager and Assistant Manager in direct line management responsibility for all Retail Sales Assistants and Key Holders.
This role covers 24 hours per week.
Key Accountabilities & Responsibilities (include but are not limited to):
- Supervise the shop floor and till areas
- Assume duty management responsibility including Store opening and closure in the absence of a Store Manager/Assistant Manager
- Process refunds and exchanges in line with the company policy
- Promote and maintain customer service standards
- Team management-including recruitment and discipline
- In conjunction with the Store Manager/Assistant Store Manager plan effective rotas to ensure adequate staffing levels during all trading hours and staffing costs are in line with budget
- Report to the Store Manager or Assistant Store Manager any stock, customer service or staffing issues which are affecting the business
Desired Knowledge Skills & Experience
- Retail Team Management experience skills gained at a similar level
- Excellent customer service skills
- Commercial awareness
- Sound working knowledge of Microsoft Office Suite
- Numerate and analytical
- Highly organised and motivated
- Excellent verbal and written communication skills
- Energy, enthusiasm and passion.
STOCK SUPERVISOR Kensington - Part Time / Permanent
We have an opportunity for a Stock Supervisor to join our Kensington store. Working with the Store Management team along with the Merchandising and Buying departments, this role maintains stock inventory and procurement in store to enhance stock to shop floor stock availability, general stockroom organisation and deliveries.
This role covers 32 hours per week
Key Accountabilities & Responsibilities (include but are not limited to):
- Maintain stock levels, planning and ordering of products
- Assist in the receipt of deliveries; unpacking and re-shelving or storing stock, ensuring all stock is safely stored and easily accessible in line with health and safety and merchandising guidelines.
- Process received stock, making it available for the sales floor in a timely manner.
- Ensure product prices are properly priced/ labelled in line with trading standards.
- Keep up to date with stock availability, promotions, product changes and order processing development as directed by the Merchandising team.
- Report on damaged stock and write offs and communicate with the Merchandising team to provide feedback and analysis.
- Contribute to general store safety through ensuring that all health & safety procedures are effectively carried out and reporting any concerns to the Store Manager/Manager on duty.
- Assist and conduct all product stock takes with the assistance/guidance of the I.T. and Stock Co-ordinator.
- Proactively work with the Store Manager, Merchandising team, and operations team to identify system improvements and processes affecting the department.
Desired Knowledge Skills & Experience
- Experience working in a retail environment using retail stock control systems.
- Sound working knowledge of Microsoft Office suite.
- Good organisation skills.
- Excellent attention to detail.
- Numerate and analytical
- Highly organised and motivated
- Energy, enthusiasm and passion.
INTERVIEW PROCESS
We want you to have enough information needed to feel like you are applying for the right jobs with us, so here is a guide of some of the ways we assess candidates that apply for our vacancies.
Not all the stages listed apply to every job, but each assessment and interview ensures that you will be in contact with our Talent Acquisition team and Store or Department Manager to make sure that you get to find out all about what it is like working at Cass Art.
CV/Application assessment
Submit your CV/Application and our Talent Acquisition Team will review your application. You will then be contacted if your CV/Application meets the criteria specified on the vacancy you applied for.
Phone/Virtual interview
This is typically the first stage in our interview process which is conducted by our Talent Acquisition Team. Here we will discuss your work experience to date, and assess key skills required for the position.
First stage face to face interview
We like to meet people face to face when it is safe to do so. This enables us to get to know you and you to get to know us better too. This interview stage is conducted by a member of the management team relevant to the position you have applied for. The questions are usually competency based, and you will also be asked questions related to your experience and interests. We are friendly team, and you will always be welcomed by those who are interviewing you.
Project work
We sometimes ask candidates to complete a small project as part of their interview process. Don’t worry, you will always be notified and given ample time to complete the task set. We’ll let you know the brief and what you may require to complete the project very early on. Your project will then be assessed, and feedback given.
Final Stage Interview
We may invite you to another interview, usually face to face if feasible. This final interview will be conducted by the relevant Department Manager or will take the form of a panel interview. It will be focussed either on a project, (if submitted), or additional questions related to the role.
Candidates will then be contacted by the Talent Acquisition team or Department/Store Manager with the outcome of the interview process.
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